*You will need a PC to install the latest firmware to your device.
Use this download for wireless WX4 controllers
Use this download for wired WX4 controllers
Please do not connect your controller until you have followed all of the below steps.
Step 1 - Please download the latest firmware using the download buttons above. Please ensure you select the correct model.
Step 2 - Unzip the files and open the ".exe" file
Step 3 - With the firmware loaded and visible on screen,
• if using the wireless WX4, please select the "auto download" mode. Press and hold "D-pad up" and "B", and whilst pressed connect the USB cable to your PC via the cable provided.
• if using the wired WX4, click "openfile" and select the .hex file which was downloaded alongside the .exe file. Then simply connect the wired controller to your PC and press "Download".
Step 4 - Once the controllers are connected and the downloads have started, you will see a prgress bar on the menus. These downloads will take approximately 10 seconds, and once complete will show that they are succesfull.
Step 5. The firmware status bar will show a successful install by increasing to 100% followed by a "PASS" mark.
Step 6 - Once complete and you have seen a "PASS" mark, please disconnect your controller from your PC. Your firmware installation is complete.
If you need any further support, please contact email@example.com and we will be happy to assist.